What is MFA?

Multifactor Authentication, a strong authentication method, required for access to certain college systems. Microsoft describes what MFA is at this link

Multifactor Authentichttps://support.microsoft.com/en-gb/topic/what-is-multifactor-authentication-e5e39437-121c-be60-d123-eda06bddf661

Instructions

To install MFA on your phone, follow the 16 steps (below), or download and follow the instructions. Then email helpdesk@collegeofidaho.edu after you are MFA setup so we can turn on the service for you.

To get ready you need both a PC (or laptop) and a cell phone.

Download MFA Instructions

Start on a College of Idaho PC or your personal laptop

Close any open MS Office documents and email on your phone and PC. A PC reboot is a good idea, but not required.

2. Open a Browser (Chrome). Sign into Office.com with your College email and password.

3. Go to “My Security Info” in Office https://mysignins.microsoft.com/security-info

4. Click the plus sign on “Add a sign-in” Method

add sign.jpg

5. Select “Add a Method” then Choose “Authenticator App”

add method.jpg

6. Either, get the Microsoft Authenticator app on your phone (BLACK ARROW recommended) or select “I want to use a different authenticator app” (PURPLE ARROW) as shown

account secure.png

NEXT On your phone

7. Download Microsoft Authenticator and Open it

8. Add a new Account

9. use a QR code

Back on PC

10. On this screen click next

11. On the next screen you will see a QR code, point your phone with Authenticator at the QR code.

12. The two apps will sync and then test that the Authenticator is working.

13. If everything to good, your PC will show the success

14. Let us know that everything is setup, and we will enforce MFA for you (behind the scenes)

Back on the Phone

15. You will be prompted to reauthenticate with MFA on Google Authenticator after you are MFA enforced. So the next time you open your email application where you get College email on your phone, look for a prompt to sign-in at the bottom of the application.

16. Done

Questions?
Email helpdesk@collegeofidaho.edu
Call 208-459-5777
Business hours are 12:00 PM to 4:00 PM Monday through Friday